Updated September 22, 2022

Privacy Policy

Personal data collected via the website

What is personal data and what personal data do we collect?

Personal data is information about you that allows you to be identified (example given : your first and last name, email address, telephone number, etc). Your personal data may be collected when you contact us or report a problem using the "Contact us" form (first and last name, email address, exchange history). When you browse our website, and after obtaining your consent, we may collect, through cookies or other similar technologies, information about the devices or networks from which you access our services. To learn more about how cookies work and how to set them, you can read our Cookie Policy (below).

Why do we collect your personal data?

We primarily use your personal information to manage our customer base and to provide you with access to our services, but also to learn about your needs in order to improve our services. When you contact us, and subject to having obtained your prior consent, your personal data may also be used to inform you, by electronic means (email, SMS...) of our offers and news likely to interest you. You can withdraw your consent at any time by following the unsubscribe method provided in each of our communications.

How long are your personal data kept?

Personal data collected directly from you by Cyclope.ai AI Services is kept for a period not exceeding 3 years from the last contact between you and Cyclope.ai Services.

Who will receive your personal information?

The personal information collected is intended for Cyclope.ai Services and its service providers. All of our service providers are located in the European Union. We strictly require our service providers to use your personal information only for the purposes mentioned above and only to the extent necessary to accomplish the tasks entrusted to them, and to implement all measures essential to the security and confidentiality of your personal information.

Where is my personal data stored?

Your personal data is stored in our databases or in the databases of our subcontractors. We take all necessary technical and organizational measures to ensure the security and confidentiality of your personal data against destruction, loss, alteration, disclosure, reproduction or unauthorized access. We require our subcontractors to implement the same measures.

What are your rights regarding your personal data?

You have the right to access, rectify, erase, oppose, limit and port your personal data processing. You also have the right to file a complaint with the CNIL. For any request relating to your personal data, you can contact us at the following address: contact@cyclope.ai.

Cookie Policy

What is a cookie?

The term "cookie" refers to all the traces (pixel tags, bugs, web storage, etc.) that are deposited or read on your Terminal when you browse the pages of the Site or consult an advertisement, subject to the choices you have expressed. Cookies are deposited on the hard disk of your Terminal by the Site's server. In your Terminal, cookies are managed by your Internet browser.

Information on cookies

When you first visit the Site, a banner informs you of the use of cookies and offers you direct access to the Site's Cookie Policy page via the "Cyclope.ai" link. The cookies placed on your terminal are required for the proper operations, they follow the CNIL guidelines and are therefore exempt from consent. Your information is not transmitted to third parties.

More information on cookies on the CNIL website:
http://www.cnil.fr/vos-droits/vos-traces/les-cookies/