- AI agent
Toll claims, handled by an AI agent
LLM + RAG platform that reads every claim, extracts the facts, drafts a sourced reply and submits it for human validation. Vehicle class disputes are cross-checked with the classification engine in production.
- ~1Mclaims handled per year
- 8 days → mintarget response time
- 100%human review at start
What Litix does
Multi-channel intake
Letter, email, web form: every claim is read and categorized.
Typed extraction
Facts, amounts and transaction references extracted as structured data.
Drafted, sourced reply
Every reply cites the documents and rules it is based on.
Validation inbox
The operator approves, edits or rejects before anything is sent.
Vision cross-check
Class disputes are verified against Tollsense in production.
Progressive automation
Autonomy only increases based on measured accuracy, reversible at any time.
How it works
The agent proposes
Reading, extraction, drafted and sourced reply.
A human validates
100% review at start, in the validation inbox.
Autonomy is measured
Automation increases case type by case type, based on observed accuracy.
An agent under control
Sovereign
Deployable on premises, in your infrastructure - your data stays with you.
Under control
100% human review at start, built-in validation inbox.
Measured
Automation only increases based on observed accuracy.
Reversible
Can be rolled back at any time, by design.
Start a Litix pilot
A defined scope, written performance criteria, an exit clause with no residual cost. That is how we start every project.